WatchTower
About WatchTower
WatchTower is the Black Talon managed Cloudflare monitoring and advisory service designed to ensure optimal security, performance, and operational resilience across your Cloudflare environment.
Positioned as a post-deployment service, Watchtower provides continuous oversight, expert recommendations, and hands-on support for customers who have already implemented Cloudflare, either independently or through a third party.
Through regular health reviews, proactive risk identification, and on-demand configuration adjustments, Watchtower helps organisations maintain Cloudflare best practices, optimise configurations, and respond swiftly to emerging threats or changes. With structured SLAs and a dedicated support cadence, it ensures that your digital infrastructure remains secure, efficient, and aligned with evolving business needs.
WatchTower Intake Procedure*
The Watchtower intake process is a structured assessment designed to establish a clear understanding of the customer’s existing Cloudflare environment. If Black Talon or a Cronos subsidiary did not handle the implementation, this step ensures all required access, documentation, and configuration insights are in place. It includes account access validation, architectural review, and a technical intake interview to clarify objectives, identify potential gaps, and prepare the environment for effective ongoing monitoring and support.
*Engagement fees may apply
Initial Set-up Support
Comprehensive onboarding ensures a tailored Cloudflare setup from day one, applying best practices in security, performance, and scalability
General Responsibilities
Ongoing support includes environment oversight, best practice alignment, usage tracking, feature recommendations, training, and documentation of significant configuration changes.
Health Review
Health reviews provide performance and security analysis, hands-on optimisation, risk identification, configuration tuning, and actionable reporting based on Cloudflare’s best practices.
On-Demand Configuration Changes
On-demand configuration changes cover DNS, firewall, WAF, Zero Trust policies, load balancing, redirects, caching, SSL/TLS settings, and origin server updates.
Panick Button
Rapid assistance provides instant incident response, urgent configuration changes, communication support, and Cloudflare coordination, billed in 30-minute increments.
Tiered pricing model
3-tier pricing model, adapted from the smallest companies to the biggest enterprises.
Add-Ons Available
Additional services include on-demand changes, prepaid support days, SIEM integration, and optional 24/7 emergency support. Contact us for separate pricing.
Continuous clarity, secure control
Expert oversight for your Cloudflare edge
Contact us Now
Got intrigued?
Are you in dire need of protection for your environment?
Want more info about development tracks in Cloudflare?
Reach out to us!